Discover a place where community thrives, support is always at hand, and opportunities for personal growth are abundant.

The story behind the Hub


The idea for @the HUB began when Milly was working for HVOSS as a support worker. She had nowhere suitable to meet people to discuss their needs, and to give them the support they needed to live their lives. She was often to be found in coffee shops in town, and that is not conducive to private conversations. @the HUB was created to fill a gap for support workers and small support groups that couldn’t afford their own space.

Milly rented a room in a local venue, on Wednesdays, and so Warm Welcome was born. It had a tiny kitchen and a pool table, and a separate room for meetings.

The numbers of people attending quickly outgrew the space, and the decision was made to move to a bigger room. Warm Welcome continues today in the Motor Sports Club in Kyrle Street, and has a regular attendance of 30+ people, with numbers reaching 50 some weeks.

This group will continue when @the HUB opens, and will be joined by other such groups, catering to different people and their needs.

Roy’s Story, In his own words

My struggles began in childhood. I was openly told I was not wanted and was brutally beaten daily, I was in and out of hospital regularly from a young age. When I was finally able to leave home I struggled to hold down a job for any real length of time and was never able to see any positives as to my future and the path ahead.

I have struggled for years with what happened to me. I’ve made several attempts in the past to take my own life. Little help was available at that time so I was left to face the demons on my own, suffering with anxiety, depression whilst trying to keep a job and a roof over my head.

These feelings of not being wanted, not being good enough, regardless of what age you are, and how many years in the past those things happened, never really leaves you.

When I met Susie and Milly they helped me with making a CV which led to me securing a job I love. They offered me friendship which made me feel more accepted, I felt comfortable just being Roy for the first time in a long time. My confidence began to grow and continues to grow to this day.

Roy's confidence continues to grow to this day

“It’s been 2 years now and I can promise you this, I would not be where I am now without the continued friendship from Milly and Warm Welcome.”

Need Support? Get in Touch!

If you’re facing challenges with housing, health, or financial issues, remember you’re not alone. @the HUB is here to provide the help you need. Reach out to us for confidential advice and support in a safe and welcoming environment.

A big shout out to our sponsors

Thank you

We are very lucky to have regular monthly sponsors who enable us to keep doing what we do.

They are The Horizon Centre https://horizoncentre.co.uk/ and Iron-it-Hall https://www.facebook.com/profile.php?id=61553384442983

and Karen Stonadge.

We have also received donations of time and goods from:

Nick Price Plastering and General Building

Karl Ebert

Mark Pearce

Ross Community Larder

Countrymade Catering

Dave Gardner

Elite Coatings


Daryl Williams

Istvan Vörös

Tony McNally

Declands Developments

We have received donations of money from:

Renee Smith




Wye Valley Precision Engineering

Workout With Tasha

Paddy Boylan

Georgie Chatwin, in memory of David Chatwin.

We have outstanding promises from other local groups, and this list will be updated regularly.

We are very grateful to HVOSS for accepting some early donations on our behalf.

Funders/Our Partners

We are very lucky to have received funding via Herefordshire Community Foundation from Herefordshire Together, with support from Herefordshire Council and Healthwatch.

We have also received a grant from Community Foundation Wales, to put towards core costs and the renovation of the building.